Veterinary Supply Store
by Tribe Medical Inc.

Transition and Closure of TribeVet.com:
Planning for a Seamless Customer Experience

 

Thank you for your continued support and feedback on TribeVet.com.
Your input has been invaluable in shaping our platform, and we deeply appreciate all you’ve done to help us grow.

Tribe Medical, the Exclusive Canadian Distributor of Arthrex Inc., is pleased to partner with Arthrex Inc. and announce Arthrex Logistics Center Canada (ALCC),
the new Canadian warehousing and customer service division of Arthrex Inc.

Based out of the same location in London, Ontario, ALCC will provide the same high- level of service you have come to know from Tribe Medical, with technology and distribution center growth to come. Effective November 11, 2024, Canadian customers will place orders for all products, directly with Arthrex instead of contacting Tribe’s head office in London.

As such, TribeVet.com will be closing down for online ordering in Canada.

To continue ordering online, you’ll need to register with Arthrex’s online ordering system.
Rest assured, the Arthrex team is here to support you during this transition and assist with any questions or issues you may encounter.

Arthrex Vet Systems Contact Information:

Email: csvs@arthrex.com

Phone: 1-800-934-4404
Select 1 for English, 2 for French
Select 4 for Vet

Vet Direct Line: 1-888-215-3740

Click the photo below or this LINK to set-up your Arthrex Business Portal

It will default to:
Is the Account New?, “Existing”
Would you like access to place orders online? “Yes”
This is what you want

Your customer bill to number will be the Arthrex number starting with a “1”.
You can find it on your previous orders or invoices. If there are any questions you don’t know, the answer “n/a” will suffice.
Please answer all the questions with the “ * ” mark.
Then click on Submit. Arthrex will contact you.